What is a user at APY Enterprise? How does it impact the billing?

A user is either a mentor, a mentee, or an Edge profile. That means that all the administrators are not considered as users. And that is important because that is going to reflect on the bill at the end of the month.

We consider users for every given month, all registered email address in the platform for more than 24 hours.

That means that if you add Bob, or Bill today, and they are still registered tomorrow, then they will be accounted for the month.